Frequently Asked Questions
1
What types of products do you offer?
We specialize in high-quality canvas prints and posters featuring a variety of designs, including abstract art, nature, motivational quotes, and more.
2
Can I request custom designs?
Yes, we offer custom design services. You can share your desired artwork or idea, and we’ll create a personalized canvas or poster for you.
3
What sizes are available for your products?
Our canvases and posters come in multiple sizes. Standard dimensions are listed on each product page, but custom sizes are also available upon request.
4
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within 5-10 business days. Exact delivery times will be provided at checkout.
5
Do you ship internationally?
Yes, we offer international shipping. Please note that shipping costs and delivery times may vary depending on your country.
6
What materials do you use for your canvases and posters?
We use premium-quality canvas fabric and durable poster paper to ensure vibrant colors and long-lasting prints.
7
What is your return policy?
If you’re not satisfied with your purchase, you can return it within 14 days of delivery for a full refund or exchange. Items must be in their original condition. Please refer to our return policy for more details.
8
How can I track my order?
Once your order is shipped, you will receive a tracking number via email so you can monitor its progress.
9
Do you offer discounts or promotions?
Yes, we frequently run discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on special offers.
10
How can I contact customer support?
You can reach out to us via email at [support@panshopart.com] or through the contact form on our website. We’re happy to assist with any questions or concerns.
11
Are your products ready to hang?
Yes, our canvas prints come with pre-installed hanging hardware, making them easy to display. Posters can be framed or hung as desired.
12
Can I buy your products as gifts?
Absolutely! Our canvases and posters make great gifts. We also offer gift-wrapping services upon request.
13
Do you offer bulk discounts for large orders?
Yes, we provide discounts for bulk orders. Please contact us directly for more details and pricing.
14
Are the colors on the prints accurate to what I see online?
We strive to display accurate colors on our website, but slight variations may occur due to screen settings.
If you have any additional questions, feel free to reach out to us!